Knowledge Process Outsourcing

How ValeurHR’s KPO Services benefitted LPU

LPU depended on and further acknowledged ValeurHR’s role while outsourcing, in increasing the employability of its students and getting them right careers in leading companies in India.

  • Co-create with existing ecosystems
  • Unlock new opportunities consistently in volatile markets, while keeping risks at a minimum
  • Grow the business model and have bottom line impact of large numbers
  • Leverage the potential of data sourcing and strong analytics using talent from the crowd

Case Study

LPU Case Study

LPU required a partner to extend constant support and handholding till the program is stable.

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Lovely Professional University (LPU) is a semi-residential university in the northern part of India, which was established under the Punjab State Private University Act 2005 and recognized by UGC under Section 2(f) of UGC Act 1956. The university offers about 200 courses at the diploma, undergraduate, graduate, postgraduate, and doctoral levels. It has more than 25,000 students with academic staff strength of 3500.


  • Headquarter
    Jalandhar, India

  • Industry
    Education

  • Team Deployed
    12 members

  • Student Base
    25,000+

Objectives

  • To bridge the industry-academia gap by introducing more relevant courses and software tools
  • To cater to shortage of SAP certified professionals in the industry
  • To create a sustainable and IT enabled professional workforce
  • Build skilled and knowledge based resources through value-driven program
  • To become a university recognized for validated learning

The Requirement

To make students’ life-skill development scalable and effective with ‘train the trainer’ programs. The idea was to equip faculty members with high-end, industry relevant skills that could further be used to train and guide future professionals. LPU required a partner to extend constant support and handholding till the program is stable and the university achieves the expected and desired results.

As a premium SAP education partner for LPU, ValeurHR engaged to deploy SAP Solutions and products like SAP ABAP, SAP HR, SAP SD, SAP MM and SAP FI in the university to educate and train the students as well as the academia.

Why ValeurHR?

  • Life-skill development in students and academic
  • Software deployment
  • Consulting
  • Industry-academia Training
  • IT Infrastructure

Resolution

  • LPU sought 2500 SAP user licenses as a pilot start to test for various learning modules through ValeurHR
  • Deployed dedicated team of 8 members, including industry SAP professionals, for the programme
  • Provide support to enable software deployment and infrastructure
  • Deployed Team of 9 KPO experts from ValeurHR who worked with various members at across the levels & disciplines in University, driving and building desired culture in the University
  • Run comprehensive training programmes and address training issues
  • Extend support and handholding till the programme is stable and desired results are achieved by the university
  • Held information sessions by experts
  • Provided consulting services to the university to execute the faculty training in effective and authentic way
  • Trained LPU faculty using the right evaluation methods.

ValeurHR Interventions

  • Life-skill development in students and academic
  • Software deployment
  • Consulting
  • Industry-academia Training
  • IT Infrastructure

Successful Outcomes

  • Building life skills for over 2500 participants
  • Increased admissions for LPU
  • Increased credibility in terms of academics & professional courses for LPU
  • Highly skilled faculty
  • SAP retention, better engagement and growth
  • Increased industry placements

KPO-BPM Case Study

Building business models and workforce to execute with ValeurHR’s systems and solutions

ValeurHR has built strong 300 seater KPO process with specific to Financial Process Outsourcing for financial trading anddata analytics group

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Financial Process Outsourcing (Part of KPO Vertical under BPM): ValeurHR has built strong 300 seater KPO process with specific to Financial Process Outsourcing for financianl trading anddata analytics group. Post establishing this 300 people strong seater capacity across India, Indonesis and China, this FPO process has been harnessing power of crowd (over 160,000 plus over India and Indonesia) to generate data that can be monetized. With this, ValeurHR has fully realise the potential of the world of crowd sourcing through its various revolutionary platforms.


  • Headquarter
    Financial Technology and Analytics

  • Industry
    101 members

  • Regions Catered
    India, China, Indonesia and Singapore

Objectives

  • To co-create with existing ecosystems.
  • Unlock new opportunities consistently in volatile markets, while keeping risks at a minimum.
  • To grow the business model and have bottom line impact of large numbers in “earn while you learn”.
  • To leverage the potential of data sourcing and strong analytics using talent from the crowd.

The Requirement

Strong Partnerwas required to expand business in the growing markets to achieve desired business goals. The vision was to leverage the potential of data sourcing and strong analytics using talent, in form of full time as well as from the crowd. Single Partner, which helps in end-to-end business execution including business planning, developing new business execution models, setting up of KPO/FPO Centers and R &D and Data Analytics centres, set up of ITinfrastructure, process execution, software system implementation, technology enhancement and consulting services with end to end business process management.

Why ValeurHR?

  • Strategic fit for a genuine partnership to meet business goals
  • Roadmap to guide, drive from front and provide support through the entire engagement for comprehensive results
  • One-stop solution of technology products, system implementation and process execution
  • Business execution partner with expertise in BPM services

Resolution

  • ValeurHR to set up BPM operations in India, Indonesia, China and Singapore.
  • Ideation, development,management and growth of business models in all the centres through planning, analytics and BPM tools and processes.
  • ValeurHR introduced and managed a strong BEM system to hire, assess, train and manage members across regions efficiently.
  • Execution to achieve end business goals.

ValeurHR Delivery

  • Business Process Management
  • Ideating, setting up and managing Centers of Excellence across countries, delivering business objectives including revenues
  • Setting up UTCs (University Training Centers across countries)
  • IT Infrastructure
  • KPI Management and Achievement
  • Learning Management System
  • Application Tracking System
  • Performance Management
  • Payroll Management
  • Compensation & Benefits
  • Workforce Planning & Analytics
  • Development Assessment

Successful Outcomes

  • Within two months, a FPO (KPO) centre was set up in Mumbai with 100 Big Data Sourcing and Analytics team members.
  • FPO centre grew from 9 members in February 2015 to 300+ members in February 2016.
  • Created partnerships with 58 leading universities across India and 8 universities in Indonesia
  • 130,000+ trainees in India and around 30,000+ trainees in Indonesia enrolled into the programme within 6 months
  • Initiative launched across India, Indonesia, China and Singapore.

Future Milestones

  • ValeurHR looking for more client partners to build more such FPO/ KPO processes across globally, to bring more employment opportunities, develop skill & learning quotient in people, harness the power of crowd sourcing, and further help companies and Universities meet its organization’s larger objectives in much more sustainable manner.

SPS University Case Study

JK Group, was able to grow its CSR drive education foray SPS University, through various initiatives jointly taken up with ValeurHR. Would you like to know how we did? Leave your details and we will share further information.

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